Michael
DeMers

I am in charge of implementation of new technology at our school. This includes recommending new technologies for purchase, setting time tables for implementation and training, and working directly with instructors to ensure best-practice standards are upheld. I also teach digital citizenship and technology common-core standards to students from Kindergarter to Fifth Grade.

At EWC I instructed music courses in-person and online. I developed my own curriculum and created my own content using Camtasia, Open Broadcaster Software, Jing, Lightworks, and YouTube (among other tools). I was also in charge of hiring and training student employees to record live performances and maintain the music library. My implementation of technology into instruction lead to increased enrollment for the music program, and helped me get elected to Vice President of the Faculty Senate.

One of my major projects at U of A was preparing the School of Music website to transition to a new CMS. The old site was a mess, and I had to document the site tree and save the content in plain-text to get it ready to plug into the new Joomla site when it was live. I was also in charge of administering site licensing for music software, running live sound for department productions, coordinating with catering and facilities for events, and being a general contact for facility rentals.

At MakeMusic I answered customer queries for technical support via email, telephone, and (rarely) mail. This often ended up being user-support and training for the best workflow on the software we created. I also provided support for our Quality Assurance department, our trainers and consultants, documentation for our developers, and added solutions regularly to our troubleshooting database.